Return Policy / Limited Warranty
RETURNS:
In the event you are dissatisfied with any products, please call 218-943-6290 to discuss return options. Returns are handled on a case by case basis, and are subject to a 25% re-stocking fee. All returns require prior authorization and/or an RGA (return goods authorization) number.
OUTDOOR TUFF LIMITED WARRANTY:
Outdoor Tuff warrants that its products (“Products”) will be free from manufacturing defects for one year from the date of purchase or date of delivery (if later than the date of purchase). This warranty only applies to the original consumer purchaser with receipt from time of purchase. At our discretion, we will repair or replace parts determined to be defective due to materials or workmanship, subject to the following limitations:
A. Commercial use. These products are not intended in any way for commercial use, and this warranty becomes null and void for any commercial applications.
B. This warranty applies only to products that have been properly assembled, adjusted, and operated according to the owner’s manual (instructions or assembly) included with the product. This warranty does not apply to any products that have been altered, misused, abused, improperly assembled or installed, damaged from shipping, or normal wear of the product, or any damage or defect resulting therefrom.
C. Normal wear and tear (adjustments and normal maintenance), or generally considered wear items are not covered by this warranty.
D. Because Outdoor Tuff cannot control the quality of products sold by unauthorized sellers, this warranty applies only to Products that were purchased from Outdoor Tuff or an Outdoor Tuff authorized seller in the United States, unless otherwise prohibited by applicable law. Outdoor Tuff reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites and unauthorized marketplace storefronts.
Purchasers of Products who wish to make a warranty claim based upon a Product defect should contact us at P.O. Box 155 | Miltona, MN 56354 | tele: 218-943-6290 | fax: 218-943-6292.
There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
BAC Industries, Inc., Tri Global Enterprises, Inc. and/or any of its affiliates will not be held liable for any damages, losses, or injury due to the misapplication or misuse of any product on this web-site, or for any other reason. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
When using any of our products, ALWAYS wear ANSI approved safety glasses, protective clothing, and proper hand and foot protection at all times. ALWAYS keep all people, pets or animals clear from any work area.